*Refund Policy*

At BERRYBOWLTOGO LLC, we strive to provide the highest quality acai bowls and customer service. If you are not completely satisfied with your purchase, please review our refund policy below.

*Refund Eligibility:*

1. *Quality Issues:*
- If there is an issue with the quality of the bowl you received, please contact us within 24 hours of delivery. We may request a photo of the issue to assist in our review.

2. *Incorrect Orders:*
- If you receive an incorrect order (wrong item, missing items, etc.), please notify us within 24 hours of delivery. We will work to correct the mistake as quickly as possible.

3. *Cancellations:*
- Orders can be cancelled for a full refund if the cancellation is made at least 1 hour before the scheduled delivery or pickup time.

*Non-Refundable:*

1. *Change of Mind:*
- Due to the perishable nature of our products, we cannot offer refunds or exchanges if you change your mind after the order has been delivered.

2. *Late Claims:*
- Refund requests made more than 24 hours after delivery will not be eligible for a refund.

*How to Request a Refund:*

1. *Contact Us:*
- Email us at sales@berrybowltogo.com or text us at 682-407-2649 with your order number and details of the issue.

2. *Review Process:*
- We will review your request and get back to you within 48 hours.

3. *Resolution:*
- If your refund request is approved, we will process the refund to your original payment method within 5-7 business days.

*Additional Information:*

- *Refunds to Credit/Debit Cards:*
- Refunds will be credited back to the card used for the original purchase.

- *Gift Cards:*
- Purchases made with gift cards are non-refundable. However, if there is an issue with your order, we will provide store credit.

We value your feedback and strive to continuously improve our products and services. Thank you for choosing Berrybowltogo.